faqs
Frequently Asked Questions
Have a question about how Growing Minds Tutors works? Here are answers to what families ask us most. If you don't see what you're looking for, reach out directly — we're happy to help.
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About Growing Minds Tutors
How is Growing Minds Tutors different from a tutoring franchise or learning centre?
We focus on individual matching rather than a fixed program — every tutor pairing is based on your child's specific needs, subject gaps, and learning style, not a pre-set curriculum everyone follows the same way.
Do you have a physical location we can visit?
No — we don't operate a physical office. All in-person sessions take place at your home, and we also offer fully online tutoring for families who prefer that flexibility.
How do you vet your tutors?
Every tutor goes through a two-part screening process: a subject-knowledge screening to confirm genuine mastery of the specific subject and grade level, and a live teaching evaluation to see how they actually explain concepts and handle a student's confusion in real time.
How do you vet your tutors?
Every tutor goes through a two-part screening process: a subject-knowledge screening to confirm genuine mastery of the specific subject and grade level, and a live teaching evaluation to see how they actually explain concepts and handle a student's confusion in real time.
Services & Subjects
FAQ
What subjects and grade levels do you cover?
We support elementary through high school students, including specialty tutoring for specific learning needs, AP/IB coursework, and test prep (final exams, SSAT/SAT/ACT, and IELTS). See our full Tutoring Services page for details.
Can a student need more than one type of tutoring at once?
Yes, this is common — for example, a student in the specialty tutoring program might also need subject-specific highschool support, and we can coordinate both.
Do your tutors have experience with IB or AP coursework specifically?
Yes, our AP & IB tutors have direct experience with these programs, including their specific pacing and assessment style — not just general subject knowledge.
Do you offer specialty tutoring for learning differences like ADHD, autism, or dyslexia?
Yes, we offer specialty tutoring for ADHD, Autism Spectrum Disorder, Dyslexia, Giftedness, and Non-Verbal Learning Disorder, matching students with tutors experienced in these specific areas.
How Sessions Work
FAQ
Is tutoring in-home, online, or both?
Both. We come to you for in-home sessions, or meet fully online — whichever works best for your family. We don't operate a physical office.
Is online tutoring as effective as in-home tutoring?
For many subjects and students, yes — especially with a shared digital whiteboard and screen-sharing for reviewing homework in real time. Some families prefer in-home for younger students or hands-on subjects, and we're happy to talk through what makes sense for your child.
How does the matching process work?
We start with a free assessment to understand your child's current courses, recent grades, and learning style. From there, we match a tutor suited to that specific need and recommend a starting schedule. We stay involved after the first match too, checking in on progress and adjusting quickly if something isn't working.
What if the tutor match isn't the right fit?
We stay involved after the first match and can adjust quickly — the goal is finding the right fit, not filling a schedule slot.
Is there a minimum commitment?
No long-term contract is required. Most families start with a few sessions to see how the fit feels before committing to a longer-term cadence.
Locations
FAQ
What areas do you serve?
We serve families throughout Aurora, Richmond Hill, Newmarket, King City, and Bradford, with in-home sessions available across these communities and online tutoring open to any family in the region.
Do you serve areas outside these five communities?
Our core service area is these five communities, though online tutoring is available to families beyond them as well — reach out and we'll let you know what's possible.
Getting Started
FAQ
How do I book a free assessment?
Use the "Book My Free Assessment" button anywhere on the site, or reach out directly by phone or email.
How quickly can we get started after the assessment?
Most families can be matched with a tutor within a few days of their free assessment, depending on subject and schedule needs.
Still Have Questions?
If you didn't find the answer you were looking for, we're happy to talk it through directly. A free assessment is also a great way to get specific questions answered about your child's situation.